Legal
Terms and Conditions
These terms apply to services ordered from DEKINGPRO through this website. By placing an order you confirm that you have read and accept them.
Our services
DEKINGPRO provides e-commerce support services: store setup, product upload and organization, product research, supplier sourcing, marketing preparation, training and coaching, reselling setup and TikTok Shop preparation.
Each service page and package listing describes the scope of work. Anything not listed in the package you purchased is outside that package.
Orders and pricing
Prices are shown in US dollars on this website. The price that applies to your order is the package price displayed at checkout and confirmed on your order page.
We may correct an obvious pricing error before work begins. If the corrected price is not acceptable to you, you may cancel the order and receive a refund of any amount already paid.
Customer responsibilities
Delays caused by missing information or access may extend the delivery timeline.
- Provide accurate information and the access needed to do the work.
- Own and pay for your own platform subscriptions, domains, apps, stock and advertising spend.
- Respond to requests for information and review deliverables promptly.
- Use the services lawfully and only on accounts and businesses you are entitled to operate.
No guaranteed results
Our services cover setup, preparation, research and guidance. We do not guarantee sales, revenue, profit, advertising performance, platform approval or access to restricted markets. Results depend on factors outside our control, including your products, pricing, budget and market conditions.
TikTok Shop, Shopify and any other platform are independent third parties. Their requirements, fees and decisions are theirs, and DEKINGPRO is not affiliated with or endorsed by them. Product Upload packages are independent service packages and are not official Zendrop pricing or Zendrop-issued offers.
Payment
Work begins after payment is confirmed and the project scope is agreed. Where online card payment is not available, we will confirm payment arrangements with you directly.
An order is only treated as paid when the payment has been verified by our payment provider or confirmed by us directly.
Intellectual property and accounts
Deliverables prepared for you under a paid order are for your use in your business once the order is complete. Stores, seller accounts and subscriptions remain in your name and under your ownership.
You are responsible for keeping your account credentials secure.
Liability
To the extent permitted by law, our responsibility for any claim relating to a service is limited to the amount you paid for that service. We are not responsible for indirect losses such as lost profits or lost business opportunities.
Changes to these terms
We may update these terms from time to time. The version in effect when you place an order applies to that order.
Contact us
For any question about these terms, your order or your data, contact DEKINGPRO:
- WhatsApp: +234 707 145 2329
- Email: dekingro140@gmail.com
- Working hours: Monday to Saturday, 9:00 – 19:00 (UTC)