Legal
Privacy Policy
This policy explains what information DEKINGPRO collects when you use this website or order a service, why we collect it, and the choices you have.
Information we collect
We only ask for information we need to deliver a service or answer your enquiry.
- Order details: your name, email address, WhatsApp number and the project requirements you submit.
- Enquiry details: the name, email address, optional WhatsApp number and message you send through the contact form.
- Payment information: the payment reference, amount, currency and status returned by our payment provider. We never receive or store your card details.
- Basic technical information needed to operate and secure the website.
How we use your information
Your information is used to respond to your enquiry, prepare and deliver your order, confirm payments, and keep records of the work agreed between us.
We may contact you on WhatsApp or email about an order you have placed. We do not add you to marketing lists without your agreement.
Payments
Card payments are processed by Paystack, a third-party payment provider. Payment checkout happens on Paystack's own secure pages. DEKINGPRO receives only the confirmation details needed to verify your payment.
Your card number and security code are never sent to or stored by DEKINGPRO.
Who we share information with
We share information only where it is necessary to run the website and deliver your order — for example with our payment provider and email provider. We do not sell your personal information.
We may disclose information if we are legally required to do so.
How long we keep information
Order and payment records are kept for as long as needed to deliver the service, handle any follow-up and meet our record-keeping needs. You can ask us to delete information we no longer need.
Your choices
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details below.
Contact us
For any question about these terms, your order or your data, contact DEKINGPRO:
- WhatsApp: +234 707 145 2329
- Email: dekingro140@gmail.com
- Working hours: Monday to Saturday, 9:00 – 19:00 (UTC)